Jered,
First, you should know that Susan is being humble … she knows everything!
Second, CNC certification. There are three paths to certification. If you’re a beginner then there are two classes: Intro to CNC w/VCarve Pro and Intro to CNC Basics. Let me know if you’d like to go on the wait lists for those classes. If you’re experienced with CNC then there’s a third path which is Certification; it’s a test which can get you using our CNC quickly.
As for reserving the CNC, it’s the same PunchPass account you already have but requires a “switch be flipped” giving you the privilege of using the CNC. The same is true of the Laser, Lathes, and CNC. They’re all equipment that require special training.
Susan answered this best, VCarve Pro. It’s a $700 package which people get a license to when they take CNC with VCarve Pro (usable only on our CNC). The other answer is a free package for Shapeoko owners called Carbide Create. It’s free and you can download it now if you like. They both allow for simulation so you can see your design and toolpaths come to life.
Lastly, you expressed interest in Paul’s upcoming sharpening series.
His first session is this Saturday at 10:00 and is open to you.
Go register here and from that you’ll get the Zoom link.